Privacy Policy
Last updated: May 20, 2026
This Privacy Policy explains how TQIU (“we”, “our”, or “us”) collects, uses, stores, and protects information when you visit our website, contact us, use our services, or communicate with us through Facebook, Messenger, Instagram, WhatsApp, email, or other customer service channels.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal information you provide to us, such as:
- Name
- Email address
- Phone number
- Shipping or billing address
- Company name
- Order information
- Messages or inquiries you send to us
- Information provided through Facebook, Messenger, Instagram, WhatsApp, or other communication platforms
Automatically collected information, such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Date and time of access
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiries
- To provide customer support
- To process orders and service requests
- To communicate with you through email, phone, Messenger, Instagram, WhatsApp, or other channels
- To improve our website, products, and services
- To manage customer relationships
- To prevent fraud, abuse, and security risks
- To comply with legal, tax, accounting, or regulatory requirements
3. Communication Through Meta Platforms
If you contact us through Facebook, Messenger, Instagram, or other Meta-related services, we may receive information associated with your interaction, such as your profile name, user ID, message content, and other information you choose to provide.
We use this information only to communicate with you, provide support, process your requests, and improve our services.
4. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary with:
- Service providers who help us operate our business
- Logistics or delivery partners
- Payment or order processing providers
- Customer service and communication platforms
- Legal, tax, accounting, or compliance advisors
- Government authorities when required by law
These third parties are only allowed to use your information as necessary to provide services to us or comply with legal obligations.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, understand website traffic, and support marketing or analytics functions.
You may disable cookies in your browser settings, but some website features may not function properly.
6. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required for legal, accounting, tax, fraud prevention, security, or dispute resolution purposes.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise your rights, please contact us at:
[email protected]
9. Data Deletion Requests
If you would like to request deletion of your personal data, please email us at:
[email protected]
Use the subject line:
Data Deletion Request
Please include enough information for us to identify your records, such as your name, email address, phone number, Facebook/Messenger/Instagram username, or other relevant details.
We will review and process your request within a reasonable period of time, unless we are required to retain certain information for legal, tax, accounting, fraud prevention, security, or compliance reasons.
10. Third-Party Links
Our website or messages may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
11. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.
12. International Data Transfers
Your information may be processed and stored in countries outside your country of residence. By using our services, you understand that your information may be transferred to and processed in other jurisdictions where data protection laws may differ.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
TQIU
Email: [email protected]
Website: https://tqiu365.com