Terms of Service
Last updated: May 20, 2026
These Terms of Service (“Terms”) govern your access to and use of the website, products, services, communication channels, and customer support services provided by TQIU (“we”, “our”, or “us”).
By accessing our website, contacting us, placing an order, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our services.
1. Use of Our Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
You must not:
- Use our services for any illegal or fraudulent purpose
- Provide false, inaccurate, or misleading information
- Interfere with the operation or security of our website or services
- Attempt to gain unauthorized access to our systems
- Misuse our communication channels, including Facebook, Messenger, Instagram, WhatsApp, email, or other platforms
- Violate any applicable laws or regulations
2. Products and Services
We may provide products, customer support, order processing, logistics coordination, sourcing, e-commerce, or other business-related services.
Product descriptions, pricing, availability, delivery times, and service details may change from time to time. We try to provide accurate information, but we do not guarantee that all information is always complete, current, or error-free.
3. Orders and Payments
When placing an order or service request, you agree to provide accurate and complete information.
Orders may be subject to confirmation, availability, payment verification, delivery restrictions, or other operational requirements.
We reserve the right to refuse, cancel, or limit any order or service request if we believe it may involve fraud, incorrect information, payment issues, stock limitations, delivery problems, or violation of these Terms.
4. Delivery and Logistics
Delivery times are estimates only and may be affected by logistics providers, customs, weather, holidays, local conditions, or other factors outside our control.
If your order involves delivery, cash on delivery, or third-party logistics services, the delivery process may also be subject to the terms and policies of the relevant logistics provider.
5. Customer Communication
You may contact us through our website, email, Facebook, Messenger, Instagram, WhatsApp, or other communication channels.
By contacting us through these channels, you agree that we may respond to you using the same or related communication channels.
You are responsible for ensuring that the contact information you provide is accurate and that you are authorized to use it.
6. Account and Platform Access
Some services may require access through third-party platforms such as Facebook, Messenger, Instagram, WhatsApp, or other service providers.
Your use of those platforms is also subject to their own terms, policies, and privacy rules. We are not responsible for the operation, availability, or policies of third-party platforms.
7. Intellectual Property
All content on our website and service materials, including text, graphics, logos, images, product information, design, layout, and other materials, is owned by us or our licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our prior written permission.
8. User-Provided Content
If you send us messages, reviews, images, product requirements, documents, or other content, you confirm that you have the right to provide such content.
You grant us the right to use such content as necessary to provide services, process orders, communicate with you, improve our operations, and fulfill business or legal obligations.
9. Privacy
Our collection and use of personal information is described in our Privacy Policy.
Please review our Privacy Policy at:
https://tqiu365.com/privacy-policy
10. Data Deletion
If you would like to request deletion of your personal data, please contact us at:
[email protected]
We will handle your request in accordance with our Privacy Policy and applicable laws.
11. Disclaimers
Our website and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we do not guarantee that:
- Our website or services will always be available or uninterrupted
- All information will be error-free or complete
- Any defects will be corrected immediately
- Our website or systems will be free from viruses or harmful components
- Products or services will meet every expectation or requirement
12. Limitation of Liability
To the fullest extent permitted by law, TQIU shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, delivery delays, platform issues, or third-party service failures.
Our total liability for any claim related to our services shall not exceed the amount paid by you for the relevant product or service, where applicable.
13. Third-Party Services
We may use or link to third-party services, including payment providers, logistics companies, analytics tools, customer service platforms, Meta platforms, WhatsApp, or other service providers.
We are not responsible for the content, performance, availability, security, or policies of third-party services.
14. Changes to Services
We may modify, suspend, or discontinue any part of our website or services at any time without prior notice.
We may also update pricing, product details, service scope, or operating procedures when necessary.
15. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our services after changes are posted means you accept the updated Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
17. Contact Us
If you have any questions about these Terms, please contact us at:
TQIU
Email: [email protected]
Website: https://tqiu365.com